JR West Online Train Reservations to launch

JR West Online Train Reservations to launch

JR West Online Train Reservations to launch

Partners Information: West Japan Railway Company (JR West) will launch a service allowing overseas tourists to purchase JR Tickets online before their arrival, including tickets that are only available to overseas visitors.

After arriving in Japan, customers can pick up their tickets at locations such as the Midori ticket machines.

Service launch date

Scheduled for March 2019

*Special tickets available only for overseas visitors such as JR-West Rail Pass etc. scheduled for May 2019

Available areas

Shinkansen services: Hokuriku Shinkansen, Tokaido-Sanyo Shinkansen, Kyushu Shinkansen, Joetsu Shinkansen, Tohoku Shinkansen (selected sections only)

Limited Express services: Conventional limited express services on the JR-West, JR-Shikoku, JR-Kyushu, JR-Tokai and parts of the JR-East area


English, Chinese (Simplified and Traditional) and Korean



Payment must be made by credit card at time of reservation.

Pick-up locations

Note 1: If collecting a special ticket for overseas tourists from a Midori ticket machine, these can only be collected from machines with JR-West passport readers. Some tickets, such as ICOCA&Haruka can only be collected from Midori-no-madoguchi ticket offices.

Note 2: Other restrictions apply regarding ticket collection and usage due to the conditions of the tickets and reservation areas.

Further details will be announced on the JR-West website as soon as they are available.